Shipping Policy

Free Shipping
We offer free standard shipping on all orders over $50.

Shipping Rates
For orders under $50, a $10 flat rate standard shipping fee will apply.

Shipping Area
We currently ship within the contiguous United States only. Orders to Hawaii, Alaska, and Puerto Rico are not eligible at this time.

Processing & Delivery Time

• Orders are typically processed within 2–3 business days.
• Once shipped, standard delivery takes approximately 3–5 business days.
• During high-volume periods, processing times may be longer.

Order Changes & Cancellations
Orders cannot be modified or canceled once they have been received in our system. Please double-check your shipping address and order details before submitting your purchase. 

Delays & Liability
Once a package leaves our facility and is in the hands of the carrier, we are not responsible for shipping delays, address errors, or lost packages.

Contact
For questions about shipping, please contact us at hello@thehairg.com