Privacy Policy

Last Updated: August 26TH, 2025

THE HAIR GENERATION LLC (“we”, “our”, “us”) respects your privacy. This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from thehairg.com , subscribe to our emails or otherwise interact with us. 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. 

By using our website you agree to this Privacy Policy. If you do not agree, please discontinue use of our site.

Information We Collect 

We collect information in three main ways: directly from you, automatically when you interact with our website, and from certain third parties.

A. Information You Provide Directly
When you place an order, create an account, subscribe to our emails or text messages, or otherwise communicate with us, we may collect:

• Identifiers: such as your name, email address, billing/shipping address, zip code, and phone number.
• Payment Information: processed securely through Shopify Payments or other providers. Please note we do not store complete credit card details.
• User Content: such as reviews, survey responses, photos, or feedback you voluntarily provide.

B. Information Collected Automatically
When you visit or interact with our website, we automatically collect certain technical data, including:

• Internet/Technical Information: IP address, device identifiers, browser type, operating system, referring URL, and browsing behavior on our site.
• Cookies & Tracking Data: collected through cookies, pixels, and similar technologies to enable site functionality, analyze traffic, and personalize content.

C. Information From Third Parties
We may receive information about you from trusted third-party service providers, such as Shopify, payment processors, analytics providers, advertising partners, or fulfillment/shipping partners, to help us provide services and improve your shopping experience.

Retention And Transfer Of Personal Information

We retain Personal Information that you provide us for as long as necessary to fulfill the purpose described in this Policy. We will delete this information from the servers at an earlier date if you request by unsubscribing, opting-out, or emailing us at hello@thehairg.com. Personal Information may be transferred or shared to service providers such as Shopify, payment processors, shipping and fulfillment partners and IT providers. We may also share information to legal authorities when required to comply with law, regulation, or court order. Finally, we may share information in business transfers in connection with a merger, acquisition, financing or sale of assets. We do not sell Personal Information for monetary value.

We may transfer your Personal Information to countries other than your country of residence, including the United States, for processing and storage. 

How We Use Your Information

We use Personal Information to process and fulfill your orders; provide customer service and respond to inquiries; send marketing emails or promotional offers (if you opt in); improve our products, website, and user experience; detect, prevent and investigate fraud or security issues; comply with legal or regulatory requirements; to enforce our Terms & Conditions, politices, and contractual rights; personalize your online experience; carry out any other purpose for which the information was collected. By accessing or using our website or providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. 

Cookies & Tracking Technologies

We use cookies, pixels and similar trakhing technologies to: enable core site functionality, measure website traffic and performance and personalize content and ads. You can manage or disable cookies in your browser settings, but some features may not work properly.

Some third- party partners may also use cookies to serve ads based on your browsing activity. You can opt out of interest-based advertising through tools such as the Digital Advertising Alliance (DAA). 

Your Information Choices And Rights

THE HAIR GENERATION respects your need to access and control your Personal Information, so we give you certain choices that you may exercise, including:

• You may correct, update, and delete your account.
• You may change your choices for subscriptions, newsletters, and alerts.
• You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you.
• You may request access to the Personal Information we hold about you and ask that we amend or delete it. Please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). 
• We may also retain your information for fraud or similar purposes.

You can exercise these controls and choose to opt in or out of services and communications through the website or following the instructions directly provided in the communications we send you. Please email hello@thehairg.com if you need assistance.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to the Personal Information we collect about you.
• Request deletion of your Personal Information (subject to certain exceptions).
• Request information about how we share your data.
• Opt out of the “sale” or “sharing” of your personal data (we do not sell data).

To exercise your rights, please contact us at hello@thehairg.com. We will not discriminate against you for exercising your CCPA/CPRA rights. 

Other States

If you reside in Colorado, Virginia, Connecticut, or other states with similar privacy laws, you may have comparable rights. We will honor these rights to the extent required by applicable law.

International Users

If you access our website from outside the United States, you understand and consent that your data may be transferred to and processed in the U.S.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Hair Generation LLC
Email: hello@thehairg.com
Address: 5701 Collins Avenue, Miami Beach, FL 33140